On the computer, mouse over the network icon in the notification area to view the network name and status of the connection. Step 3: Check the network connection status If the error persists, continue to the next step. If HP Solution Center opens, click Scan Settings to view scan connection status, settings, and preferences.If HP Printer Assistant opens, click Scan a Document or Photo or Manage Scan to Computer, and then make sure the check box is selected next to Automatically start Scan to Computer when I log onto Windows.Search Windows for your printer model name, and then click the printer name in the list of results.
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